Delivery policy
We are committed to delivering your products quickly, safely, and without any hidden costs.
Delivery Timeline
- Dhaka City: Within 24–48 hours
- Outside Dhaka: Within 48–72 hours
Delivery time may vary slightly due to product type, availability, or unavoidable circumstances (e.g., weather, traffic, etc.).
Delivery Charges
- FREE Delivery across Bangladesh on selected orders – no hidden charges.
- No advance payment required – we only offer Cash on Delivery (COD).
Order Process
- Place your order through our website: dutyfreeshopbd.com
- You'll receive a confirmation call or SMS.
- Our delivery partner will contact you before delivery.
Important Notes
- Please provide accurate delivery details (name, phone number, address) to avoid delays.
- If you miss the delivery call, our team will attempt to contact you again before cancellation.
- We do not deliver to P.O. boxes or outside of Bangladesh.
For any delivery-related queries, feel free to contact us:
Phone: 09613828081
Website: dutyfreeshopbd.com